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My iPhone Is Frozen! Here's The Real Fix.

What to do when your iPhone is Frozen?

My iPhone Is Frozen! Here's The Real Fix.

When the software is frozen back 99% of the time when your iPhone is Frozen, it's a software issue.

1. Hard Reset

The first thing we're gonna do is try to get your iPhone unfrozen. So the way we're gonna do that is to do a hard reset. So it's a little bit different for iPhone 6s and before and an iPhone 7 in later now an iPhone 6s and previous models.

1. You're going to hold down the power button and the Home button together until the Apple logo appears on the screen go back first. Apple logo appears, let go.

I have an iPhone 7, iPhone, or newer models. We're gonna hold down the power button and the volume down button together. Yep until the screen turns black first and then the Apple logo appears on the screen right about now. And then let go and your iPhone will turn back on.

2. Back Up iPhone

So if the iPhone was frozen it means that there Some sort of a problem usually a software problem. And so we want to back up your iPhone as soon as possible. To connect your iPhone to iCloud and back it up that way or iTunes on your computer. Let's save your data.

3. Software Problem

The next thing we're doing is we're going to assume that it's a software problem because it probably is and we want to identify whether it's one individual app that's causing the problem or if it's the entire iPhone operating system? And I should just mention that the severity of this problem varies a lot from person to person, some people will turn in their iPhone and it will freeze right away.

They can't get past the lock screen can't even get into their iPhone other people will be going along just fine for a couple days their iPhone crashes. It freezes either way after the hard reset, they really should back up their iPhone and do some deeper troubleshooting. Because it's sort of indicative of a larger problem and it's like putting a Band-Aid on a wound. Not a good idea serious ones coming back you gotta problems down the line.

4. Check Analytics Data

So the first thing we're going to do is identify if it's an individual. That's causing the problem. 

1. Go to Settings.

2. We're gonna scroll down to privacy and then head towards the bottom to analytics and then tap analytics data.

Now, I don't expect anybody to be able to read iPhone logs that are complicated. But what I do want you to do is just go through this list and see if you see the name of anyone app listed over and over and over again, especially if it's listed next to the latest crash you. So, if you see Annapolis that over and over again that app could have a problem and that could be causing your iPhone to crash isn't to get frozen. 

5. Clear History

I should mention what happens if it's Safari. That's a pretty common problem. People are browsing Safari and all of a sudden right Frozen. As far as Frozen.

1. So we're gonna do is we're gonna erase, the Safari data but only two Settings Settings scroll down and you're going to want to tap Safari scroll down and tap clear history and website data.

2. That's just going to wipe out all your tabs all your history all the data from Safari because sometimes websites can cause problems that cause iPhone, tap clear history and data, and boom.

And if you did find a problem with its specific app, what I recommend doing is either delete that app maybe reinstalls it from the App Store or if you can see if you can find an alternative app. Because a lot of times older apps haven't been updated in a while can cause problems that cause iPhones so no problems at all.

6. Reset All Settings

If it isn't caused by a specific app, then we have to look at the entire iPhone operating system.

1. So let's go to Settings and town to General and scroll to the bottom tap reset and then tap Reset All Settings.

2. Enter your passcode confirmation not gonna do it here because Reset All Settings is a sort of a it's kind of like a Magic Bullet. It doesn't fix every problem, but it can resolve hidden problems with the operating system in with apps some selves.

Doesn't delete any of your data or text messages or your photos or anything, but it does require you to set up some of the things that aren't Settings like your Wi-Fi password and your wallpaper. We don't do that first, but it's something that's necessary. So I Reset All Settings. My iPhone is still freezing pretty constantly. What's next we need to restore your iPhone.

7. DFU Restore

You should back up your iPhone before DFU restore any restore because it takes everything off your iPhone and you'll need to restore from a backup. Now what I should mention is that if you DFU restore your iPhone and then restore from iTunes or iCloud backup and it starts freezing all over again, there could be an issue within the backup that's causing this big software problem.

So you have to DFU restore your iPhone again and then set it up as a new iPhone that doesn't mean that you can't sign in to iCloud and download your contacts and your calendars. That's fine.

Do all that just don't restore from the backup itself. So you will have to redownload your apps. I know. Kind of a pain in the butt. But sometimes that's what we have to do you have to do I mean to solve problems for freezing. Sometimes that's we get to do. So we do the DFU restore Hardware still gets frozen.

8. Hardware problems

There can be issues are times when Hardware problems can cause your iPhone to freeze and, usually it's after something like, water damage or physical damage, for instance of an iPhone gets wet. You drop it in the pool so that the iPhone 7 or one of the waterproof ones the camera gets damaged you open the camera app your iPhone freezes because the iPhone software needs to be able to talk to the hardware to work correctly.

If something's wrong with the hardware itself. Your iPhone software says, hey, let's talk and then nothing happens. So if you're under warranty Apple Store.

9. Connect Apple

Apple Stores great option if you're not under warranty, there's CellSavers, but they are changing their name to about a week to them. They don't know. They will either way salsa is a great company. They come to you to fix your iPhone in 60 minutes or less a lot of the time lifetime warranty. Then Apple, and really they do great work. So whatever they're called now we recommend. So that's what you do when your iPhone is Frozen. If you have any other questions leave them down below in the comment section.

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